WG
Wendy G

1 reviews | Active since Mar 2014

15 Jun 2017, 16:14

Overcharged on 3 lines in one shop at Table View branch - Always check your till slip!

<p>I was charged twice for one line which I'd spotted immediately after paying and got a refund. I got home and checked my till slip more thoroughly.</p> <p> </p> <p>I was overcharged R4 on a sandwich and was charged for 3 bags and only had 2.</p> <p> </p> <p>I have never bothered to check my till slip until today and did so on the advice of others who also have been overcharged at this branch.</p> <p> </p> <p>So, one shop, two bags of groceries and I was overcharge on 3 lines.</p> <p> </p> <p>The reason I am putting this on here is because I am so angry... and the store isn't answering the phone.</p> <p> </p> <p> </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply20 Jun 2017, 09:38
Official

Good day Wendy,

Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.

Please accept our apologies for the inconvenience caused.

Kindly be advised that this has been sent through to management.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,
Thabisile Macuacua