BO
Barbara O
1 reviews | Active since Nov 2010
15 Jun 2015, 14:23
overcharged by 180 for chewing gum
I was visiting mafikeng and went to the pick n pay to purchase bubblegum, as I travel a lot I use a different back account for my travel allowance so I don't get sms when I purchase. That day instead of transferring money I just paid with that specific card. Only to find out once I already left for jhb and I was reconciling my slips I notice they charged me R189.70 and the bubblegum was only R9.70.
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Pick n Pay's replyOfficial
15 Jun 2015, 14:53Hello barbara77,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply15 Jun 2015, 14:53
Official
Hello barbara77,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***