SD
Salome D
1 reviews | Active since May 2013
15 Oct 2015, 08:21
overcharged and poor service
Hi, I sent an email to customer care on the 02 October 2015, am still awaiting a response.<br> I did call and was told I will be contacted and nothing has surfaced. I was overcharged for cigarettes and went in for a refund and was not assisted. Manager was very unhelpful. I am a regular customer at this store and am very disappointed with the service.
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Pick n Pay's replyOfficial
15 Oct 2015, 12:59Hello Salome11,
Please accept our apologies for the lack of response.
I have re-escalated this matter to our KZN Regional office for their urgent attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Please accept our apologies for the lack of response.
I have re-escalated this matter to our KZN Regional office for their urgent attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Pick n Pay's reply15 Oct 2015, 12:59
Official
Hello Salome11,
Please accept our apologies for the lack of response.
I have re-escalated this matter to our KZN Regional office for their urgent attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Please accept our apologies for the lack of response.
I have re-escalated this matter to our KZN Regional office for their urgent attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***