AS
Ansa S
1 reviews | Active since Apr 2020
12 Apr 2020, 12:53
Overcharged
This people ***ners) in Delmas is really taking advantage of us the customers, for instance on the shelf is a price display, at the till you pay R15 a item more, today I paid R56.99 for Florida Gold 1kg, it was marked R42.99. A4 238page Counter book was marked R12.99 I paid R29.99 this is the items I needed most, so I checked the price first on the shelf,I think this is outrageous. Can someone please take a look inside this operations. We are mostly pensioners, and we only have 1 PNP store, with the lockdown we have no choice, as to buy from them.
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Pick n Pay's replyOfficial
13 Apr 2020, 14:38Good day Ansa,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Pick n Pay's reply13 Apr 2020, 14:38
Official
Good day Ansa,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team