BH
Brian H

1 reviews | Active since Jun 2016

09 Aug 2018, 15:58

Over priced, rude management and poor service.

Pick 'n Pay pricing still far to high. Nearly 18 Rand for a packet of Lays. They had other specials on but that price is just ridiculous. Over and above the high price, the staff were on some sort of go slow strike and the management was no where to be seen. When a manager eventually came out of hiding he said I should take my complaint up with head office. I did so nearly a week ago and have still not heard a thing.

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Replies (1)
Pick n Pay
Pick n Pay's reply13 Aug 2018, 10:43
Official

Good day Brian,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received at the Hazeldean store.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas