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riyana S

1 reviews | Active since Mar 2015

10 Sept 2015, 12:06

Outstanding service

My prescription was emailed to me and mobiles battery was depleted. I explained to Palesa what the script was for and she immediately offered many solutions and eventually we got the script. What was remarkable is that Pic n Pay pharmacy wasn't my 1st choice yesterday, I went to both pharmacies you get before entering Pic n Pay and these people couldn't care less. The natural instinct to help of Palesa to help a random client and made me feel so valued. Pic n Pay pharmacy is definitely my 1st choice now for me and my family

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Replies (1)
Pick n Pay
Pick n Pay's reply10 Sept 2015, 12:59
Official
Hello riyana,

Thank you for your communication about the customer service received.

We really appreciate this feedback.

Your comments have been brought to the attention of senior management responsible.

Kindest regards

Marise Brown

Ref Number : ***