MT
Malakia T

1 reviews | Active since May 2012

18 Mar 2017, 13:15

Outdated swipe machines and stupid manager

<p>Pick n Pay Brixton has the worst service at the tills. Their machines hardly work and their manager is useless. They should be updating their machines </p>

0
Replies (2)
Pick n Pay
Pick n Pay's reply18 Mar 2017, 15:12
Official

Good day Malakia,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Thabisile Macuacua

MT
Malakia T's update22 Mar 2017, 16:56
Reviewer Update

Please send your investiagtors to test those machine, I was called by the branch and they told me the machines were swapped. But they were not cause on some machine you still need to wait while the teller is making numerous attempts to swipe. I use Pick n Pay in about 8 other suburbs on a regular basis and I have never experienced this. And as for the person that has called me, her explanation should be given to someone who knows nothing about technology. She blames the bank.