lN
lulama N

1 reviews | Active since Oct 2015

07 Oct 2015, 23:19

Outdated magazines

I purchased a Weekly Gossip magazine together with my lunch essentials. the magazine was on the book stand and they were plenty. I realised when I got to the office that the magazine was a week old. when I went back to buy groceries on the same day I brought the magazine with, the gentleman in customer services told me it wasn't their fault that I didn't check the date. I didn't want a refund all I wanted to exchange the mag. i was really not impressed with his attitude.....they shouldn't b selling outdated mags let alone on full price.

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Replies (1)
Pick n Pay
Pick n Pay's reply15 Oct 2015, 12:55
Official
Hello Luoolama,

Thank you for bringing this to our attention, and please accept our apologies for any inconvenience caused.

I have escalated this matter to our Western Cape regional office for their attention, and they will be in contact with you shortly.

Kind regards
Wendy-Lee Millar
Customer Care
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Best regards,