PS
Piet S
1 reviews | Active since May 2011
08 Mar 2015, 14:19
OUT OF STOCK _ AGAIN
I responded to a J&B special for R138, expiring 8 March 2015, but no stock (again).<br> The raincheck was not acceptable, as my fuel cost would have been more than the discount. I accepted a different packaging (2 only).<br> The consumer protection act is very clear, NO more 'while stocks last' and 'stocks limited' (unless quantity is stated).<br> I had this 'no stock' on 3 occasions in the past, J&B, Douwe Egberts coffee and Arial Liquid, and accepted the raincheck offers.<br> NO MORE!!!!!<br> I am a pensioner and cannot drive around looking for stocks.<br>
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Replies (1)0
Replies (1)Pick n Pay's replyOfficial
09 Mar 2015, 14:33Hello pslabb,
Please accept our apologies for the out of stock situation and for any inconvenience caused.
I have escalated this matter to our Store GM who will be in contact with you shortly to discuss your complaint with you.
Kind regards
Wendy-Lee Millar
Customer Care
***
Please accept our apologies for the out of stock situation and for any inconvenience caused.
I have escalated this matter to our Store GM who will be in contact with you shortly to discuss your complaint with you.
Kind regards
Wendy-Lee Millar
Customer Care
***
Pick n Pay's reply09 Mar 2015, 14:33
Official
Hello pslabb,
Please accept our apologies for the out of stock situation and for any inconvenience caused.
I have escalated this matter to our Store GM who will be in contact with you shortly to discuss your complaint with you.
Kind regards
Wendy-Lee Millar
Customer Care
***
Please accept our apologies for the out of stock situation and for any inconvenience caused.
I have escalated this matter to our Store GM who will be in contact with you shortly to discuss your complaint with you.
Kind regards
Wendy-Lee Millar
Customer Care
***
