Our monthly grocery shopping gone bad

<p>As a monthly shopper at Pick 'n Pay Westwood,I felt really insulted and undermined when I was in the queue with my family about to check-out with our monthly groceries(We spend no less than R 2000-00 when shopping for groceries),with the queue having only 3 people,I was the forth..to be yelled at by the cashier and told "the till is closed,can you not see the sign?"...A sign of which was given to another patron to hold on his hand,which we did not see when we approached the till(Till number 5 @ 19h00 on Wednesday,26/04/2017.)When I politely asked why her actions,she said I should've seen the sign..I then looked around the store for the supervisors on duty and recognised a Carcasian gentleman(Supervisor) who was standing watch,I approached him to voice my concern but was quickly shrugged off by him saying he was busy with something else,I then noticed an African gentleman(Supervisor) who was standing watch,I voiced my concern with him too,and as I was doing so,the cashier and her packer where shouting in Zulu "woza"..implying that regardless of my complaint,they will not help and they could not be bothered.Avoiding conflict,we(my family) moved to the next counter where we were helped without any glitch.This was disappointing from Pick 'n Pay staff and how they handle customer complaints,more so frequent customers that shop no-where else.We plan never to shop here again.</p>