PV
Paul V
1 reviews | Active since Aug 2012
02 Feb 2015, 10:31
Other Ice Cream not Neopolitan
I bought a 5L tub of Neopolitan Ice Cream - Pnp brand. It had no chocolate in it - it was Vanilla and Strawberry. If I want Vanilla and Strawberry, I will buy those. When I buy Neopolitan, I expect to get all three. Very disappointing Pick 'n Pay. Also, the owners never did get back to me regarding my query with overseas payment for orders from the Eshowe branch. When I lived in Johannesburg, Pnp online sorted it and delivered with excellent service.
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Pick n Pay's replyOfficial
02 Feb 2015, 13:15Hello Paul Vrablic,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Pick n Pay's reply02 Feb 2015, 13:15
Official
Hello Paul Vrablic,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***