PB
Pieter B
1 reviews | Active since Apr 2018
24 Jul 2025, 11:36
orders get cancelled
The second time in a row the order is been cancelled then you take 3-5 days to reimburse me you use ut money to use for your business capital
Helpful (0)
Replies (4)0
Replies (4)
Pick n Pay's replyOfficial
25 Jul 2025, 12:28Hello Pieter,
Thank you for reaching out to Pick n Pay Customer Care team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
Kindly advise if you are referring to ASAP app or Online so we may assist you accordingly.
Please do provide us with an order number so we may assist.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
Thank you for reaching out to Pick n Pay Customer Care team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
Kindly advise if you are referring to ASAP app or Online so we may assist you accordingly.
Please do provide us with an order number so we may assist.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
Best regards,
Pick n Pay's reply25 Jul 2025, 12:28
Official
Hello Pieter,
Thank you for reaching out to Pick n Pay Customer Care team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
Kindly advise if you are referring to ASAP app or Online so we may assist you accordingly.
Please do provide us with an order number so we may assist.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
Thank you for reaching out to Pick n Pay Customer Care team.
We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
Kindly advise if you are referring to ASAP app or Online so we may assist you accordingly.
Please do provide us with an order number so we may assist.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
Best regards,
Pick n Pay's replyOfficial
25 Jul 2025, 16:36Hello Pieter,
Thank you for your response.
Kindly note that both of your orders were cancelled.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
Thank you for your response.
Kindly note that both of your orders were cancelled.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
Best regards,
Pick n Pay's reply25 Jul 2025, 16:36
Official
Hello Pieter,
Thank you for your response.
Kindly note that both of your orders were cancelled.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
Thank you for your response.
Kindly note that both of your orders were cancelled.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards,
The Pick and Pay Team
Best regards,
PB
Pieter B's updateReviewer Update
26 Jul 2025, 06:59Thanks for pointing out the obvese Pick and pay. You canceled the order not me you did. You didn't have the court to get in contacted with me too discuss alternative optionn. No just cancel the order and we wiill refunnd you.
Did i miss something were are the customer service here.
Soo i come back to my Question from start to you just canceled your clientts orders and yes look at your reviews a lot and I mean a lot of your loyal clients is complaining about it.. Do you use our money ttoo give your business a capital money boost.
You know you jusstt cancel ordder leet right and center with no reasons at all. Yes tthhe refund will happen.. Just remember some clients can use their last money to buy groceries and support you Pick and Pay. No theyy dont have any groceries or money thanks to you.
And all that you andd yoou call cenntre say thats our policy. Policy tto srew your cliennts and using their money to help you. Because you did take away the wallet soo It look very suspicious.
Did i miss something were are the customer service here.
Soo i come back to my Question from start to you just canceled your clientts orders and yes look at your reviews a lot and I mean a lot of your loyal clients is complaining about it.. Do you use our money ttoo give your business a capital money boost.
You know you jusstt cancel ordder leet right and center with no reasons at all. Yes tthhe refund will happen.. Just remember some clients can use their last money to buy groceries and support you Pick and Pay. No theyy dont have any groceries or money thanks to you.
And all that you andd yoou call cenntre say thats our policy. Policy tto srew your cliennts and using their money to help you. Because you did take away the wallet soo It look very suspicious.
PB
Pieter B's update26 Jul 2025, 06:59
Reviewer Update
Thanks for pointing out the obvese Pick and pay. You canceled the order not me you did. You didn't have the court to get in contacted with me too discuss alternative optionn. No just cancel the order and we wiill refunnd you.
Did i miss something were are the customer service here.
Soo i come back to my Question from start to you just canceled your clientts orders and yes look at your reviews a lot and I mean a lot of your loyal clients is complaining about it.. Do you use our money ttoo give your business a capital money boost.
You know you jusstt cancel ordder leet right and center with no reasons at all. Yes tthhe refund will happen.. Just remember some clients can use their last money to buy groceries and support you Pick and Pay. No theyy dont have any groceries or money thanks to you.
And all that you andd yoou call cenntre say thats our policy. Policy tto srew your cliennts and using their money to help you. Because you did take away the wallet soo It look very suspicious.
Did i miss something were are the customer service here.
Soo i come back to my Question from start to you just canceled your clientts orders and yes look at your reviews a lot and I mean a lot of your loyal clients is complaining about it.. Do you use our money ttoo give your business a capital money boost.
You know you jusstt cancel ordder leet right and center with no reasons at all. Yes tthhe refund will happen.. Just remember some clients can use their last money to buy groceries and support you Pick and Pay. No theyy dont have any groceries or money thanks to you.
And all that you andd yoou call cenntre say thats our policy. Policy tto srew your cliennts and using their money to help you. Because you did take away the wallet soo It look very suspicious.