1 reviews | Active since Nov 2017
Ordered online - stock is in store but not available when collected!!
Very disappointed as I ordered the coffee special online on Friday the 24th as part of the Black Friday special. When I went to pick up the order they said they were out of stock!! I was in the pick n pay the Saturday and did not purchase the coffee which was still on special as the Black Friday special was extended, f I had known that by the time I would be collecting my online order that they would be out of stock I would've bought it that Saturday. What is the convenience of shopping online?????
Good day Adriana,
Thank you for taking the time to address your concerns with us.
All stock available online is as per the online stores current shelf stock , due to the fact that we carefully choose your goods in store, we may occasionally run out of stock before we can update our stock availability on the Websites.
Kindly take note that not all stores do online shopping.
Please accept pour sincerest apologies for any inconvenience caused.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Adriana,
Thank you for taking the time to address your concerns with us.
All stock available online is as per the online stores current shelf stock , due to the fact that we carefully choose your goods in store, we may occasionally run out of stock before we can update our stock availability on the Websites.
Kindly take note that not all stores do online shopping.
Please accept pour sincerest apologies for any inconvenience caused.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas