Ordered on asap. Money went off my account. Queried that the the app still says waiting for checkout. They apologised but refund can only take place in 3 hours. Took my money instantly but can’t give it back instantly. Last time I use this service as I us

Ordered on asap. Money went off my account. Queried that the the app still says waiting for checkout. They apologised but refund can only take place in 3 hours. Took my money instantly but can’t give it back instantly. Last time I use this service as I used it almost daily.