DA
DEIDRE A

1 reviews | Active since Aug 2022

27 Dec 2022, 16:15

Order *** online shopping

Did online shopping on the 3rd December 2022. Some of the items were out of stock. An amount of R290.94 was in the wallet. On the 10th December 2022 I requested a refund. After many calls, lost count, many emails I still have not received my refund. And as of today I have had no replies to emails. When I called yesterday and asked to speak to a manager the call was ended. My order number ***. Very very bad service. All I want is my refund

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Replies (4)
DA
DEIDRE A's update27 Dec 2022, 19:37
Reviewer Update
Still no reply from pick n pay. Very unhappy
DA
DEIDRE A's update28 Dec 2022, 15:30
Reviewer Update
Pick n Pay ASAP sent email this morning confirming that refund has been processed and I should wait 3 days before money will reflect. The problem is I have been promised the same thing 3 times before today. I am so frustrated with this whole issue!!!!!!!
DA
DEIDRE A's update28 Dec 2022, 15:32
Reviewer Update
Ticket as they call it has been closed. How can they close it when I have not received anything yet..Third time closed with no results
DA
DEIDRE A's update28 Dec 2022, 15:35
Reviewer Update
If I was not persistent nothing would have happened, not that anything useful has happened
Just want this over with
They were probable hoping I would disappear
But the lies continued and it just made me mad the longer it went on