Order Number: #***

i bought groceries on line ,for which i was overcharged as some products i had ordered where out of stock and i also had damaged products which the delivery guy noticed and reported,i was told a request was logged for my refund and i waited until i contacted them again to find out why it was taking this long ,i was then told they had to log different requests fro refunds as it was fro my being over charged and for the damaged good,i still waited and waited and i called in again to be told that some one would contact me,i waited again and made contact and then i was told i was never overcharged and they owe me nothing,can pik n pay please refund my money as it was picked up before that i had been overcharged fro my order and for the damaged goods.

rom: Makinta, Boitumelo B Sent: Monday, 30 November 2020 16:17 To: *** Subject: RE: Order successfully placed Good day, Please look into this order the total amount of the products received including delivery is R899.77, The amount that went off my account is R1017.59, will I get a refund and how will I be refunded? 1 item damaged and spilled which damaged other products in the bag , regards Read our disclaimer at: http://www.picknpay.co.za/picknpay/content/en/disclaimer