NH
Nandipha H

1 reviews | Active since Jun 2026

10 Jun 2026, 05:29

Order not received

Dear Pick n Pay Customer Care, Logistics Management, and Executive Leadership,

I am writing this in absolute disgust. The handling of my missing order, #***, is a complete disgrace, and I am finished being polite about it. For three days, you have done nothing but send me insulting, robotic automated emails. You are treating me like I am stupid, and I will not tolerate this blatant disrespect any longer.

Not a single person in your pathetic excuse for a customer service department has helped me. Instead of tracking down my order or fixing your mistake, your representatives have had the absolute audacity not to respond to mh emails Let me make this crystal clear: your driver failing to deliver my food is not my fault, and I will not tolerate being gaslit by your *********** staff.

As a medical professional, my time is literally a matter of life and death. I do not have hours to waste dealing with a broken system and defensive, lazy corporate games. Your customer service representatives are completely useless. The only thing they are apparently qualified to do is sit back, do absolutely nothing, and watch customer complaints pile up while drawing a salary. THEY NEED TO BE FIRED IMMEDIATELY. There is zero accountability, and keeping these people employed when they refuse to do the bare minimum is an insult to your paying customers.

If your executive team actually paid attention, you would see that social media is absolutely exploding with the exact same complaints. Thousands of people are saying the exact same thing: Pick n Pay has ghost drivers, trash logistics, and representatives who are a complete waste of space.

If this is not resolved immediately, I am taking this entire ordeal public. I will be submitting a formal, detailed report on HelloPeter naming the useless representatives who refused to do their jobs, ensuring your complete operational failure and trash customer service are exposed to the public and your shareholders.

I demand the following right now:

- AN IMMEDIATE FULL REFUND: You have failed to deliver my items. Reverse my money now. - MASS TERMINATIONS AND NEW HIRING: Clean house. Fire the dead-weight representatives who refuse to assist customers, and hire real, competent human beings who actually want to work. - A COMPLETE SYSTEM OVERHAUL: Fix your broken driver tracking and broken logistics framework so orders stop vanishing into thin air.

Do NOT dare reply to this with another generic, automated, copy-pasted email template. I expect a response from a senior executive or director who is going to take immediate responsibility for this nightmare.

Sincerely,

0
Replies (16)
NH
Nandipha H's update10 Jun 2026, 05:31
Reviewer Update
Dear Pick n Pay Customer Care, Logistics Management, and Executive Leadership,I am writing this in absolute disgust. The handling of my missing order, #***, is a complete disgrace, and I am finished being polite about it. For three days, you have done nothing but send me insulting, robotic automated emails. You are treating me like I am stupid, and I will not tolerate this blatant disrespect any longer.Not a single person in your pathetic excuse for a customer service department has helped me. Instead of tracking down my order or fixing your mistake, your representatives have had the absolute audacity not to respond to mh emails Let me make this crystal clear: your driver failing to deliver my food is not my fault, and I will not tolerate being gaslit by your *********** staff.As a medical professional, my time is literally a matter of life and death. I do not have hours to waste dealing with a broken system and defensive, lazy corporate games. Your customer service representatives are completely useless. The only thing they are apparently qualified to do is sit back, do absolutely nothing, and watch customer complaints pile up while drawing a salary. THEY NEED TO BE FIRED IMMEDIATELY. There is zero accountability, and keeping these people employed when they refuse to do the bare minimum is an insult to your paying customers.If your executive team actually paid attention, you would see that social media is absolutely exploding with the exact same complaints. Thousands of people are saying the exact same thing: Pick n Pay has ghost drivers, trash logistics, and representatives who are a complete waste of space.If this is not resolved immediately, I am taking this entire ordeal public. I will be submitting a formal, detailed report on HelloPeter naming the useless representatives who refused to do their jobs, ensuring your complete operational failure and trash customer service are exposed to the public and your shareholders.I demand the following right now:
  • AN IMMEDIATE FULL REFUND: You have failed to deliver my items. Reverse my money now.
  • MASS TERMINATIONS AND NEW HIRING: Clean house. Fire the dead-weight representatives who refuse to assist customers, and hire real, competent human beings who actually want to work.
  • A COMPLETE SYSTEM OVERHAUL: Fix your broken driver tracking and broken logistics framework so orders stop vanishing into thin air.
Do NOT dare reply to this with another generic, automated, copy-pasted email template. I expect a response from a senior executive or director who is going to take immediate responsibility for this nightmare.Sincerely,
NH
Nandipha H's update11 Jun 2026, 08:16
Reviewer Update
No one has assisted me I have been sending emails it’s been 3 days now
NH
Nandipha H's update11 Jun 2026, 08:18
Reviewer Update
I will continue making noise up until you assist me !!!
I am writing this in absolute disgust. The handling of my missing order, #***, is a complete disgrace, and I am finished being polite about it. For three days, you have done nothing but send me insulting, robotic automated emails. You are treating me like I am stupid, and I will not tolerate this blatant disrespect any longer.Not a single person in your pathetic excuse for a customer service department has helped me. Instead of tracking down my order or fixing your mistake, your representatives have had the absolute audacity not to respond to mh emails Let me make this crystal clear: your driver failing to deliver my food is not my fault, and I will not tolerate being gaslit by your *********** staff.As a medical professional, my time is literally a matter of life and death. I do not have hours to waste dealing with a broken system and defensive, lazy corporate games. Your customer service representatives are completely useless. The only thing they are apparently qualified to do is sit back, do absolutely nothing, and watch customer complaints pile up while drawing a salary. THEY NEED TO BE FIRED IMMEDIATELY. There is zero accountability, and keeping these people employed when they refuse to do the bare minimum is an insult to your paying customers.If your executive team actually paid attention, you would see that social media is absolutely exploding with the exact same complaints. Thousands of people are saying the exact same thing: Pick n Pay has ghost drivers, trash logistics, and representatives who are a complete waste of space.If this is not resolved immediately, I am taking this entire ordeal public. I will be submitting a formal, detailed report on HelloPeter naming the useless representatives who refused to do their jobs, ensuring your complete operational failure and trash customer service are exposed to the public and your shareholders.I demand the following right now:
  • AN IMMEDIATE FULL REFUND: You have failed to deliver my items. Reverse my money now.
  • MASS TERMINATIONS AND NEW HIRING: Clean house. Fire the dead-weight representatives who refuse to assist customers, and hire real, competent human beings who actually want to work.
  • A COMPLETE SYSTEM OVERHAUL: Fix your broken driver tracking and broken logistics framework so orders stop vanishing into thin air.
Do NOT dare reply to this with another generic, automated, copy-pasted email template. I expect a response from a senior executive or director who is going to take immediate responsibility for this nightmare.Sincerely,
NH
Nandipha H's update11 Jun 2026, 08:18
Reviewer Update
I am writing this in absolute disgust. The handling of my missing order, #***, is a complete disgrace, and I am finished being polite about it. For three days, you have done nothing but send me insulting, robotic automated emails. You are treating me like I am stupid, and I will not tolerate this blatant disrespect any longer.Not a single person in your pathetic excuse for a customer service department has helped me. Instead of tracking down my order or fixing your mistake, your representatives have had the absolute audacity not to respond to mh emails Let me make this crystal clear: your driver failing to deliver my food is not my fault, and I will not tolerate being gaslit by your *********** staff.As a medical professional, my time is literally a matter of life and death. I do not have hours to waste dealing with a broken system and defensive, lazy corporate games. Your customer service representatives are completely useless. The only thing they are apparently qualified to do is sit back, do absolutely nothing, and watch customer complaints pile up while drawing a salary. THEY NEED TO BE FIRED IMMEDIATELY. There is zero accountability, and keeping these people employed when they refuse to do the bare minimum is an insult to your paying customers.If your executive team actually paid attention, you would see that social media is absolutely exploding with the exact same complaints. Thousands of people are saying the exact same thing: Pick n Pay has ghost drivers, trash logistics, and representatives who are a complete waste of space.If this is not resolved immediately, I am taking this entire ordeal public. I will be submitting a formal, detailed report on HelloPeter naming the useless representatives who refused to do their jobs, ensuring your complete operational failure and trash customer service are exposed to the public and your shareholders.I demand the following right now:
  • AN IMMEDIATE FULL REFUND: You have failed to deliver my items. Reverse my money now.
  • MASS TERMINATIONS AND NEW HIRING: Clean house. Fire the dead-weight representatives who refuse to assist customers, and hire real, competent human beings who actually want to work.
  • A COMPLETE SYSTEM OVERHAUL: Fix your broken driver tracking and broken logistics framework so orders stop vanishing into thin air.
Do NOT dare reply to this with another generic, automated, copy-pasted email template. I expect a response from a senior executive or director who is going to take immediate responsibility for this nightmare.Sincerely,
NH
Nandipha H's update11 Jun 2026, 08:18
Reviewer Update
I am writing this in absolute disgust. The handling of my missing order, #***, is a complete disgrace, and I am finished being polite about it. For three days, you have done nothing but send me insulting, robotic automated emails. You are treating me like I am stupid, and I will not tolerate this blatant disrespect any longer.Not a single person in your pathetic excuse for a customer service department has helped me. Instead of tracking down my order or fixing your mistake, your representatives have had the absolute audacity not to respond to mh emails Let me make this crystal clear: your driver failing to deliver my food is not my fault, and I will not tolerate being gaslit by your *********** staff.As a medical professional, my time is literally a matter of life and death. I do not have hours to waste dealing with a broken system and defensive, lazy corporate games. Your customer service representatives are completely useless. The only thing they are apparently qualified to do is sit back, do absolutely nothing, and watch customer complaints pile up while drawing a salary. THEY NEED TO BE FIRED IMMEDIATELY. There is zero accountability, and keeping these people employed when they refuse to do the bare minimum is an insult to your paying customers.If your executive team actually paid attention, you would see that social media is absolutely exploding with the exact same complaints. Thousands of people are saying the exact same thing: Pick n Pay has ghost drivers, trash logistics, and representatives who are a complete waste of space.If this is not resolved immediately, I am taking this entire ordeal public. I will be submitting a formal, detailed report on HelloPeter naming the useless representatives who refused to do their jobs, ensuring your complete operational failure and trash customer service are exposed to the public and your shareholders.I demand the following right now:
  • AN IMMEDIATE FULL REFUND: You have failed to deliver my items. Reverse my money now.
  • MASS TERMINATIONS AND NEW HIRING: Clean house. Fire the dead-weight representatives who refuse to assist customers, and hire real, competent human beings who actually want to work.
  • A COMPLETE SYSTEM OVERHAUL: Fix your broken driver tracking and broken logistics framework so orders stop vanishing into thin air.
Do NOT dare reply to this with another generic, automated, copy-pasted email template. I expect a response from a senior executive or director who is going to take immediate responsibility for this nightmare.Sincerely,
NH
Nandipha H's update11 Jun 2026, 08:23
Reviewer Update
🚨 ABSOLUTE DISGRACE! Pick n Pay asap! has officially ****** my money, and I am writing this in absolute disgust because I am completely finished being polite about it. I need everyone to see how this company is treating its paying customers and I desperately need to know if anyone else has managed to fix this nightmare.Four days ago, I placed an order and the driver completely failed to deliver my food. Since then, order #*** has just vanished into thin air, and Pick n Pay has completely ghosted me. For four solid days, absolutely no one has responded to my emails about order #***. Not a single person in their pathetic excuse for a customer service department has helped me. Instead, they just send insulting, robotic automated emails that treat me like I am stupid, while their actual representatives refuse to reply.As a medical professional, my time is literally a matter of life and death, and I do not have hours to waste dealing with a broken system and lazy corporate games. My driver failing to deliver order #*** is not my fault, and I will not tolerate being gaslit by *********** staff who do absolutely nothing while drawing a salary.If you look at social media right now, it is absolutely exploding with the exact same complaints from thousands of people experiencing the exact same operational failure, trash logistics, and ghost drivers. I want to know how many of you have been ****med by them recently, and how on earth did you get them to actually respond? Please tell me how to get help because their support desk is a complete waste of space.I demand an immediate full refund for order #*** right now because they failed to deliver my items and need to reverse my money immediately. They also need mass terminations to fire the dead-weight representatives who refuse to assist with order #***, and a complete system overhaul so orders stop disappearing. If a senior executive does not take immediate responsibility for order #***, I am taking this entire ordeal public with a formal report on HelloPeter. Give me my money back for order #***!
NH
Nandipha H's update11 Jun 2026, 08:23
Reviewer Update
🚨 ABSOLUTE DISGRACE! Pick n Pay asap! has officially ****** my money, and I am writing this in absolute disgust because I am completely finished being polite about it. I need everyone to see how this company is treating its paying customers and I desperately need to know if anyone else has managed to fix this nightmare.Four days ago, I placed an order and the driver completely failed to deliver my food. Since then, order #*** has just vanished into thin air, and Pick n Pay has completely ghosted me. For four solid days, absolutely no one has responded to my emails about order #***. Not a single person in their pathetic excuse for a customer service department has helped me. Instead, they just send insulting, robotic automated emails that treat me like I am stupid, while their actual representatives refuse to reply.As a medical professional, my time is literally a matter of life and death, and I do not have hours to waste dealing with a broken system and lazy corporate games. My driver failing to deliver order #*** is not my fault, and I will not tolerate being gaslit by *********** staff who do absolutely nothing while drawing a salary.If you look at social media right now, it is absolutely exploding with the exact same complaints from thousands of people experiencing the exact same operational failure, trash logistics, and ghost drivers. I want to know how many of you have been ****med by them recently, and how on earth did you get them to actually respond? Please tell me how to get help because their support desk is a complete waste of space.I demand an immediate full refund for order #*** right now because they failed to deliver my items and need to reverse my money immediately. They also need mass terminations to fire the dead-weight representatives who refuse to assist with order #***, and a complete system overhaul so orders stop disappearing. If a senior executive does not take immediate responsibility for order #***, I am taking this entire ordeal public with a formal report on HelloPeter. Give me my money back for order #***!
NH
Nandipha H's update11 Jun 2026, 08:23
Reviewer Update
🚨 ABSOLUTE DISGRACE! Pick n Pay asap! has officially ****** my money, and I am writing this in absolute disgust because I am completely finished being polite about it. I need everyone to see how this company is treating its paying customers and I desperately need to know if anyone else has managed to fix this nightmare.Four days ago, I placed an order and the driver completely failed to deliver my food. Since then, order #*** has just vanished into thin air, and Pick n Pay has completely ghosted me. For four solid days, absolutely no one has responded to my emails about order #***. Not a single person in their pathetic excuse for a customer service department has helped me. Instead, they just send insulting, robotic automated emails that treat me like I am stupid, while their actual representatives refuse to reply.As a medical professional, my time is literally a matter of life and death, and I do not have hours to waste dealing with a broken system and lazy corporate games. My driver failing to deliver order #*** is not my fault, and I will not tolerate being gaslit by *********** staff who do absolutely nothing while drawing a salary.If you look at social media right now, it is absolutely exploding with the exact same complaints from thousands of people experiencing the exact same operational failure, trash logistics, and ghost drivers. I want to know how many of you have been ****med by them recently, and how on earth did you get them to actually respond? Please tell me how to get help because their support desk is a complete waste of space.I demand an immediate full refund for order #*** right now because they failed to deliver my items and need to reverse my money immediately. They also need mass terminations to fire the dead-weight representatives who refuse to assist with order #***, and a complete system overhaul so orders stop disappearing. If a senior executive does not take immediate responsibility for order #***, I am taking this entire ordeal public with a formal report on HelloPeter. Give me my money back for order #***!
NH
Nandipha H's update11 Jun 2026, 08:23
Reviewer Update
🚨 ABSOLUTE DISGRACE! Pick n Pay asap! has officially ****** my money, and I am writing this in absolute disgust because I am completely finished being polite about it. I need everyone to see how this company is treating its paying customers and I desperately need to know if anyone else has managed to fix this nightmare.Four days ago, I placed an order and the driver completely failed to deliver my food. Since then, order #*** has just vanished into thin air, and Pick n Pay has completely ghosted me. For four solid days, absolutely no one has responded to my emails about order #***. Not a single person in their pathetic excuse for a customer service department has helped me. Instead, they just send insulting, robotic automated emails that treat me like I am stupid, while their actual representatives refuse to reply.As a medical professional, my time is literally a matter of life and death, and I do not have hours to waste dealing with a broken system and lazy corporate games. My driver failing to deliver order #*** is not my fault, and I will not tolerate being gaslit by *********** staff who do absolutely nothing while drawing a salary.If you look at social media right now, it is absolutely exploding with the exact same complaints from thousands of people experiencing the exact same operational failure, trash logistics, and ghost drivers. I want to know how many of you have been ****med by them recently, and how on earth did you get them to actually respond? Please tell me how to get help because their support desk is a complete waste of space.I demand an immediate full refund for order #*** right now because they failed to deliver my items and need to reverse my money immediately. They also need mass terminations to fire the dead-weight representatives who refuse to assist with order #***, and a complete system overhaul so orders stop disappearing. If a senior executive does not take immediate responsibility for order #***, I am taking this entire ordeal public with a formal report on HelloPeter. Give me my money back for order #***!
NH
Nandipha H's update11 Jun 2026, 08:24
Reviewer Update
🚨 ABSOLUTE DISGRACE! Pick n Pay asap! has officially ****** my money, and I am writing this in absolute disgust because I am completely finished being polite about it. I need everyone to see how this company is treating its paying customers and I desperately need to know if anyone else has managed to fix this nightmare.Four days ago, I placed an order and the driver completely failed to deliver my food. Since then, order #*** has just vanished into thin air, and Pick n Pay has completely ghosted me. For four solid days, absolutely no one has responded to my emails about order #***. Not a single person in their pathetic excuse for a customer service department has helped me. Instead, they just send insulting, robotic automated emails that treat me like I am stupid, while their actual representatives refuse to reply.As a medical professional, my time is literally a matter of life and death, and I do not have hours to waste dealing with a broken system and lazy corporate games. My driver failing to deliver order #*** is not my fault, and I will not tolerate being gaslit by *********** staff who do absolutely nothing while drawing a salary.If you look at social media right now, it is absolutely exploding with the exact same complaints from thousands of people experiencing the exact same operational failure, trash logistics, and ghost drivers. I want to know how many of you have been ****med by them recently, and how on earth did you get them to actually respond? Please tell me how to get help because their support desk is a complete waste of space.I demand an immediate full refund for order #*** right now because they failed to deliver my items and need to reverse my money immediately. They also need mass terminations to fire the dead-weight representatives who refuse to assist with order #***, and a complete system overhaul so orders stop disappearing. If a senior executive does not take immediate responsibility for order #***, I am taking this entire ordeal public with a formal report on HelloPeter. Give me my money back for order #***!
NH
Nandipha H's update11 Jun 2026, 08:24
Reviewer Update
🚨 ABSOLUTE DISGRACE! Pick n Pay asap! has officially ****** my money, and I am writing this in absolute disgust because I am completely finished being polite about it. I need everyone to see how this company is treating its paying customers and I desperately need to know if anyone else has managed to fix this nightmare.Four days ago, I placed an order and the driver completely failed to deliver my food. Since then, order #*** has just vanished into thin air, and Pick n Pay has completely ghosted me. For four solid days, absolutely no one has responded to my emails about order #***. Not a single person in their pathetic excuse for a customer service department has helped me. Instead, they just send insulting, robotic automated emails that treat me like I am stupid, while their actual representatives refuse to reply.As a medical professional, my time is literally a matter of life and death, and I do not have hours to waste dealing with a broken system and lazy corporate games. My driver failing to deliver order #*** is not my fault, and I will not tolerate being gaslit by *********** staff who do absolutely nothing while drawing a salary.If you look at social media right now, it is absolutely exploding with the exact same complaints from thousands of people experiencing the exact same operational failure, trash logistics, and ghost drivers. I want to know how many of you have been ****med by them recently, and how on earth did you get them to actually respond? Please tell me how to get help because their support desk is a complete waste of space.I demand an immediate full refund for order #*** right now because they failed to deliver my items and need to reverse my money immediately. They also need mass terminations to fire the dead-weight representatives who refuse to assist with order #***, and a complete system overhaul so orders stop disappearing. If a senior executive does not take immediate responsibility for order #***, I am taking this entire ordeal public with a formal report on HelloPeter. Give me my money back for order #***!
NH
Nandipha H's update11 Jun 2026, 08:24
Reviewer Update
🚨 ABSOLUTE DISGRACE! Pick n Pay asap! has officially ****** my money, and I am writing this in absolute disgust because I am completely finished being polite about it. I need everyone to see how this company is treating its paying customers and I desperately need to know if anyone else has managed to fix this nightmare.Four days ago, I placed an order and the driver completely failed to deliver my food. Since then, order #*** has just vanished into thin air, and Pick n Pay has completely ghosted me. For four solid days, absolutely no one has responded to my emails about order #***. Not a single person in their pathetic excuse for a customer service department has helped me. Instead, they just send insulting, robotic automated emails that treat me like I am stupid, while their actual representatives refuse to reply.As a medical professional, my time is literally a matter of life and death, and I do not have hours to waste dealing with a broken system and lazy corporate games. My driver failing to deliver order #*** is not my fault, and I will not tolerate being gaslit by *********** staff who do absolutely nothing while drawing a salary.If you look at social media right now, it is absolutely exploding with the exact same complaints from thousands of people experiencing the exact same operational failure, trash logistics, and ghost drivers. I want to know how many of you have been ****med by them recently, and how on earth did you get them to actually respond? Please tell me how to get help because their support desk is a complete waste of space.I demand an immediate full refund for order #*** right now because they failed to deliver my items and need to reverse my money immediately. They also need mass terminations to fire the dead-weight representatives who refuse to assist with order #***, and a complete system overhaul so orders stop disappearing. If a senior executive does not take immediate responsibility for order #***, I am taking this entire ordeal public with a formal report on HelloPeter. Give me my money back for order #***!
Pick n Pay
Pick n Pay's reply11 Jun 2026, 13:19
Official
Hi Nandihpa,

We have shared your post with the Online Management Team for assistance.

Kind regards,
The Pick n Pay Team
NH
Nandipha H's update11 Jun 2026, 15:59
Reviewer Update
Attend to this issue now !!! stop making me a fool!!
NH
Nandipha H's update11 Jun 2026, 15:59
Reviewer Update
Attend to this issue !!!
NH
Nandipha H's update11 Jun 2026, 16:00
Reviewer Update
You are lying your team ia doing absolutely nothing regarding this matter !!! You are lying !!! I want my money! You ******* !!!