Order not available

Good Afternoon,<br> <br> I'd like to report an attitude that I received from Pick 'n Pay - Pinelands ( Howard Centre) on Friday the 1st of May from Ronell Roberts. I placed an order on Thursday with Michelle the bakery manager, which was to be collected Friday morning. to my surprise the order was not ready and no apology. I believe was the supervisor in charge as her colleagues kept on asking her about the order she told them not to stress while I was running late. I asked her when is it going to be ready she couldn't give an answer just looked at me as if I'm asking for donation. <br> I asked to speak to her as I was getting irritated but she wasn't even bothered she still kept her cool not showing any acknowledgement of me. which really anointed me to a point that I told her that im not happy with her service and I am going to report her attitude, she looked at me as if I was mad. still no apology.<br> I just wonder if that's how she treats other customers or it was just her bad day which I didn't even have anything to do with it.<br>