ORDER DELIVERED IN PART WITH NO COMMUNICATION

Item: Pick n Pay
Rating: 1
Author: Chantell S

My order ********** 7 was supposed to be delivered today at 11:00 - 12:00. The driver arrived at 12:20 without an entire bin ********** 8C165B08D3 of my frozen and fresh foods worth more than a R1000.00.

I've been on the phone with PNP for 20 minutes now with no success.

I need my money refunded or bin delivered ASAP!

Helpful (0)

Replies (1)

Pick n Pay's replyOfficial

06 Dec 2018, 10:35

Good day Chantell,

Thank you for choosing Pick n Pay and your recent online order. Please accept our apologies for the delay in response and any inconveniences caused to you.

We are busy following up on this for you. Your reference number is *** We value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team

Pick n Pay's reply06 Dec 2018, 10:35

Official