Online Shopping Terrible customer service Part 3

<p>I am officially fed up with Pick n Pay online shopping. I have been trying to get an order delivered to my company for 2 weeks now and still NO delivery! I was first told that all the deliveries were booked for the week (although i had ordered on a Tuesday 28th February - not last minute!) Then i was told to save the order and put it through first thing on Monday 6th February - which i did and booked a delivery slot for Wednesday 8th 2-3pm. Did i get my delivery? haha ..you must be kidding me! I called customer service and asked what was going on only to be told by Buhle that PnP was experiencing a delay with deliveries but i was assured that my delivery would be done the following day (same time slot). Yesterday came, yesterday went and did i get my delivery?? Of course not!! I called customercare yesterday evening and asked what had happened now?? I spoke with Cindy Selepe who, after some time on the phone, confirmed that the first person i had spoken to had not given me the correct information and that she (Cindy) could not tell me when my order would be delivered as it had not even been made up yet! Apparently there have been computer issues, scanning issue, delivery truck issue (pick any excuse you like because there is a book of them!) So, now it is friday morning, my company and staff of 150 have no coffee, no sugar, no tea, no cleaning consumables etc... PnP - you should be ashamed of yourselves!! If you do not have the correct infrastructure to operate an online store - then at least admit it and contact your clients who are waiting and let them know !! This is beyond shocking - this is ********** service! And what is your bet that if and when i finally get my products - there will still be something incorrect AND i will be charged a huge delivery fee and NO apology! This is disgusting!!!!</p>