HW
Husain W
1 reviews | Active since Jul 2018
25 Nov 2018, 10:50
Online Shopping Shambles
Online shopping is a shambles for BlackFriday. Never again. Orders not ready at timeslot selected. 2 days of running up and down for nothing.
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Replies (1)Pick n Pay's replyOfficial
11 Jan 2019, 15:49Good day Husain,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to your post due to a technical error.
We do sincerely apologies for the inconveniences caused to you with your online order however due to system issues our online store did run late in preparing many orders however this was rectified shortly thereafter.
Should you have any customer related queries/complaints please feel free to email our Customer Care Team on *** or call ***to be assisted by a consultant. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to your post due to a technical error.
We do sincerely apologies for the inconveniences caused to you with your online order however due to system issues our online store did run late in preparing many orders however this was rectified shortly thereafter.
Should you have any customer related queries/complaints please feel free to email our Customer Care Team on *** or call ***to be assisted by a consultant. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Pick n Pay's reply11 Jan 2019, 15:49
Official
Good day Husain,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to your post due to a technical error.
We do sincerely apologies for the inconveniences caused to you with your online order however due to system issues our online store did run late in preparing many orders however this was rectified shortly thereafter.
Should you have any customer related queries/complaints please feel free to email our Customer Care Team on *** or call ***to be assisted by a consultant. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to your post due to a technical error.
We do sincerely apologies for the inconveniences caused to you with your online order however due to system issues our online store did run late in preparing many orders however this was rectified shortly thereafter.
Should you have any customer related queries/complaints please feel free to email our Customer Care Team on *** or call ***to be assisted by a consultant. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
