HW
Husain W

1 reviews | Active since Jul 2018

25 Nov 2018, 10:50

Online Shopping Shambles

Online shopping is a shambles for BlackFriday. Never again. Orders not ready at timeslot selected. 2 days of running up and down for nothing.

0
Replies (1)
Pick n Pay
Pick n Pay's reply11 Jan 2019, 15:49
Official
Good day Husain, 

Thank you for choosing Pick n Pay.  Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to your post due to a technical error.
We do sincerely apologies for the inconveniences caused to you with your online order however due to system issues our online store did run late in preparing  many orders however this was rectified shortly thereafter.

Should you have any customer related queries/complaints please feel free to email our Customer Care Team on *** or call ***to be assisted by a consultant. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
Kind Regards, Pick n Pay Team