Online Shopping Pointless

<p>Was doing online shopping and chose adelivery slot which was clearly pen on the website and still is when icheck. The system then allocates me a date i dot want and when i call to change the date i am told there is no other available dates when i can clearly see the available dates on my side, this i was tol after being placed on hold forever. The person who was assisting me on the phone didnt want to cancel my order when i clearly told her that i dont want the goods on the given date. I said its fine i will do it myself online and now the system is not cancelling the order. Is the december orders reserved only for certain amounts perharps?? I need my order cancelled just as quick as it was to place and wont be using picknpay online again and maybe not even shopping at pick n pay anymore.</p>