JH
Jani H
1 reviews | Active since Jun 2018
20 Aug 2019, 12:53
Online shopping nightmare
The online shopping experience is getting worse. I logged the first query on Friday, 16 August, 2019, but to date I've not had any feedback. Almost R1000 worth of groceries not delivered.
Helpful (0)
Replies (2)0
Replies (2)
Pick n Pay's replyOfficial
20 Aug 2019, 14:31Hi Jani,
Thank you for choosing Pick n Pay & for your recent online order. Please accept our apologies for any inconveniences caused to you. We have been advised by the Online Team that this has been escalated to the online store for further assistance.
Kindly take note that there may be a few days delay from the online store as they will have to wait for the invoices to be handed to them by the delivery company.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & for your recent online order. Please accept our apologies for any inconveniences caused to you. We have been advised by the Online Team that this has been escalated to the online store for further assistance.
Kindly take note that there may be a few days delay from the online store as they will have to wait for the invoices to be handed to them by the delivery company.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply20 Aug 2019, 14:31
Official
Hi Jani,
Thank you for choosing Pick n Pay & for your recent online order. Please accept our apologies for any inconveniences caused to you. We have been advised by the Online Team that this has been escalated to the online store for further assistance.
Kindly take note that there may be a few days delay from the online store as they will have to wait for the invoices to be handed to them by the delivery company.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay & for your recent online order. Please accept our apologies for any inconveniences caused to you. We have been advised by the Online Team that this has been escalated to the online store for further assistance.
Kindly take note that there may be a few days delay from the online store as they will have to wait for the invoices to be handed to them by the delivery company.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
JH
Jani H's updateReviewer Update
20 Aug 2019, 15:03I will await your online store's speedy response.
JH
Jani H's update20 Aug 2019, 15:03
Reviewer Update
I will await your online store's speedy response.