1 reviews | Active since Jun 2010
Online shopping down
<p> I had not shopped on line for quite a while shen I received a free delivery voucher and decided to shop online again and it was great. On Monday I shopped on line again and received the confirmation e-mail. Today, 2 hours before delivery I receive a phone call to say they not delivering as payment never went through. I was relying on that shopping for supper. Tonight I have spent 2 hours trying to shop online and the page either expires or you cannot get back into the page. Now I have lost out on the delivery slot of Thursday afternoon. I have attached a screenshot of the error I get. I have also cleared my browsing history, etc, it is a Pick 'n Pay website error.</p>
Good day Jennie
Thank you for taking the time to write to us.
We are addressing the above mentioned issues with our Online team and will be in touch shortly with feedback.
Kind Regards
Anwar Mooideen
Best regards,
Good day Jennie
Thank you for taking the time to write to us.
We are addressing the above mentioned issues with our Online team and will be in touch shortly with feedback.
Kind Regards
Anwar Mooideen
Best regards,
Pick n Pay's website really has gone crazy. I received 7 notifications today for an order tomorrow between 4 and 5pm and another 3 notifications for the same order just a different number for between 5 and 6. I called n to the call Centre and they cancelled the one order (even gave me a reference number). I called the store a few hours later and they said there is no cancellation and the duplicate order is set to be delivered. Lovely!!! I also received 2 confirmations today confirming that yesterday's order will be delivered yesterday.
Pick n Pay's website really has gone crazy. I received 7 notifications today for an order tomorrow between 4 and 5pm and another 3 notifications for the same order just a different number for between 5 and 6. I called n to the call Centre and they cancelled the one order (even gave me a reference number). I called the store a few hours later and they said there is no cancellation and the duplicate order is set to be delivered. Lovely!!! I also received 2 confirmations today confirming that yesterday's order will be delivered yesterday.