1 reviews | Active since Mar 2012
Online shopping doesn't work, staff are clueless
<p>I tried to place an online shopping order which seems to be impossible because my ID number is linked to a non-existent profile, and is required for some reason, so I can't check out.</p> <p> </p> <p>3 calls to your call centre and a mail and I'm no closer to resolving this how hard can it be? Even better when your call centre staff came very close to telling me I was lying.</p>
Good day Andrew,
Thank you for taking the time to write to us and for your recent online order.
Please accept our sincere apologies for the poor service received and any inconveniences caused to you.
We will address this your concerns with our online management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Andrew,
Thank you for taking the time to write to us and for your recent online order.
Please accept our sincere apologies for the poor service received and any inconveniences caused to you.
We will address this your concerns with our online management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas