LN
Linda N

1 reviews | Active since Jul 2011

19 Nov 2015, 12:26

ONLINE SHOPPING DISASTER ----- AGAIN !!!

I CANNOT BELIEVE THAT PICK N PAY ONLINE SHOPPING HAS *****ED ME OVER AGAIN.<br> <br> I AM INJURED AND CANNOT GET TO THE SHOPS.<br> <br> I PLACED AN ORDER TODAY AND BOOKED A FRIDAY 20 NOVEMBER 4PM DELIVERY SLOT.<br> <br> ON TRYING TO PAY IT KEPT BOUNCING BACK WITH A BOLD RED BAR WITH SOMETHING THAT WAS UNREADABLE.<br> <br> I PHONED THE ONLINE SHOPPING DEPT AND THEY SAID \DON'T WORRY YOUR ORDER AND DELIVERY SLOT WILL STILL BE THERE IF THAT IS WHAT YOU HAVE RESERVED"<br> \""WE ARE HAVING TECHNICAL PROBLEMS AND DO NOT KNOW WHEN THEY WILL BE RESOLVED\""<br> <br> WELL THE ORDER IS STILL THERE BUT WHEN I TRY CHECK ON THE DELIVERY DATE AND TIME IT IS NOW TELLING ME THAT EVERYTHING FOR FRIDAY IS NOW CLOSED.<br> <br> I AM SO SICK AND TIRED OF PICK N PAY ONLINE SHOPPING'S PROBLEMS WILL THEY EVER GET THEIR ACT TOGETHER AND GET EVERYTHING RESOLVED.<br> <br> EVERY SINGLE TIME I TRY USE PICK N PAY ONLINE SHOPPING THERE IS ALWAYS SOME KIND OF PROBLEM ON THEIR PART. I JUST CAN'T TAKE IT ANY MORE.<br> """

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Replies (1)
Pick n Pay
Pick n Pay's reply19 Nov 2015, 13:24
Official
Hello Service007,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

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