1 reviews | Active since Feb 2010
Online shopping and twitter responses a joke
I have been trying to purchase a AIM 58" TV for my mom living in PE. I saw the online advert and purchased the TV. Time was set up for delivery ect. The day of the delivery Pick 'n Pay phoned to advise that they don't have stock. This was done round about the 18th of December. Order number ***. This after I told the lady not to cancel the order as we will wait for stock.
Then on the 30th of December I saw the TV still be advertised at the same price and send a message via twitter advising them of my problem. On the 31st of December I received an update via twitter apologizing for the problem and was advised to place another order. Which I have done, order number ***.
Nothing on the online shopping indicated that this product is out of stock through out the entire process. Delivery was scheduled for the 4th of January. Yet again another phone call advising of no stock on the day which delivery is suppose to take place.
I proceeded to follow up with this via twitter, I have been completely ignored by these people. USELESS service, take your people of twitter as they are not even capable of responding to an issue.
I am still very much interested in purchasing the tv, as my mom is a pensioner and fami**** with the brand. If you have a solution, please get somebody to contact me, with real solutions.
