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stephan C

1 reviews | Active since Feb 2012

02 Dec 2015, 10:15

Online shopping

Placed a online order ***, the transaction went through my account at 12:53am on the 30/11/2015. The delivery arrived at home at 7:30 pm, the problem is now that NONE of my fridge or freezer items was in a cooler box it was all placed in normal food crates with one small ice pack, all my frozen goods was hot and the ice cream was water, not a single freezer item was cold. If this is the sort of online operation you run it will most definitely not buy from p&amp

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Replies (1)
Pick n Pay
Pick n Pay's reply02 Dec 2015, 11:53
Official
Hello Stephan Colyn,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***