1 reviews | Active since Nov 2014
ONLINE SHOPPING
We have done the Online Shopping for the first time and the service and goods supp**** were shocking! More than half of our goods were not supp**** although we paid for it and when we phoned the call centre, they could not get hold of the drivers? (5 minutes after delivery) We have asked for our goods to be put in plastic bags, the bags with given separately (no need to pay for bags if your goods not in bags). The delivery guy didn't even give our 'stikeez' and he was in such a hurry that we could not check our goods while there. The lettuce we ordered were old and the avocados we ordered were extremely hard although we specified that we needed soft avocados, the ice cream ordered were totally melted. Will definitely not make use of this service ever again!
Please accept our apologies for this poor experience, and for any inconvenience caused.
I have escalated this matter to our On Line Management team, who will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
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Please accept our apologies for this poor experience, and for any inconvenience caused.
I have escalated this matter to our On Line Management team, who will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
