Online Shopping

<p>Today was my first attempt at making use of Pick n pay's online shopping service however upon putting in my address the site gave me an error and requested that I contact customer support which I then did. The consultant who assisted me was so unprofessional not listening to what I was saying,not friendly at all and then continuosly asking me to repeat, I am not surpised that she could not assist as her colleagues in the background were screaming over one another having shouting matches after her giving me the very same instructions that I followed on my own she requested that I send a screen print of the error to ********** which I did I have not received asmuch as a response to say my query was received after sending twice!!!!!!!!! Am I supposed to wait days for this to be sorted out so my groceries can be delivered or should I rather do my shopping else where??? the purpose of online shopping is to avoid being frustrated by incompetence yet here we are.</p>