MH
Mike H

1 reviews | Active since Jul 2011

10 Dec 2016, 15:27

Online Shopping

<p>How sad to revert to social media to perhaps get reaction?</p> <p> </p> <p>I have a problem with online shopping in that I cannot change an order once placed. It refuses to save the order again. It keeps on giving an "error - contact the administrotor" message. For two months now I endeavored to contact them at customer support and even their website. Except for an automated ref. ********** 976 number, no response.</p> <p> </p> <p>Do they still exist?? Anyone knows?</p>

0
Replies (2)
Pick n Pay
Pick n Pay's reply12 Dec 2016, 10:12
Official

Good day Mike,

Thank you for taking the time to write to us.

Kindly note that our Online Team will be in touch shortly to assist.

Kind Regards

Anwar Mooideen

MH
Mike H's update20 Dec 2016, 14:35
Reviewer Update

Ok Anwar

Been a week now and still waiting. The problem is still existing and I received no communication from PnP.

My only alternative is to cancel the previous order and create a new one. Which I hope will also cancel the delivery booking. Else I am going to use all of them up.

Regards