AB
Alex B

1 reviews | Active since Apr 2015

27 Aug 2015, 14:36

Online Shop Order Error

Very disappointed with the online shop! I expected far more, and when i order specific things, do not substitute it with more expensive items (dishwasher salt) and when i order 6kgs of washing powder (2x 3kg), i dont expect 2x 1kg bags delivered. Now i still have to go to the shops to buy more! So much for the expensive convenience!!!!!

0
Replies (1)
Pick n Pay
Pick n Pay's reply27 Aug 2015, 15:38
Official
Hello Alex_B81,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***