1 reviews | Active since Sept 2018
online order
Good day
I trust you are well.
I write this email regarding the above-mentioned order which was placed on November, 29th which is a pnp clothing online order which to this day has still not been delivered, after having made contact with your customer care line and receiving the worst service and having my call dropped by a consultant who could not address my concerns.
I am greatly dissapointment at how your online shopping experience is, from a system that does not even state a turnaround for delivery to the lack of communication and obviously the inability to resolve queries by your agents.
I want to be refunded my money and wish to not use your services again.
These clothes should be sent off to the Eastern Cape tomorrow and it looks like that wont be the case because there wont be any delivery.
I genuinely am infuriated by how inconvenient, frustrating and overall terrible my experience with you guys has been.
I need someone to contact me ASAP to arrange my refund.
I paid for a service and pick n pay failed to provide that service to me and are not withholding my money. Why should I beg for my money when you failed at your end of the deal? Who do I need to speak to, to have my issue resolved because not only have I dealt with people who are incapable of resolving it but I have been **** to.
Why can you not just give me my money?!
I paid for a service and pick n pay failed to provide that service to me and are not withholding my money. Why should I beg for my money when you failed at your end of the deal? Who do I need to speak to, to have my issue resolved because not only have I dealt with people who are incapable of resolving it but I have been **** to.
Why can you not just give me my money?!