LP
Lizel P
1 reviews | Active since Oct 2017
10 Mar 2020, 15:16
ONLINE DISASTER
Good day, i am very disappointed in this and i would like to advise Pick A Pay to get their information correct to online shoppers. I would have loved to buy online and get the deals delivered but what is sad is that this is not what is happening. If a deal is online and you place it online, is it not the shopper that must satisfy the customer. You buy online and get the special online and see the saving and guess what as soon as you put a delivery address in the special falls away or if you click to collect the special falls away
Please get your fact straight and put on the specials not for all areas ……… please stop wasting our time with online specials and you cant deliver
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Pick n Pay's replyOfficial
10 Mar 2020, 20:52Good day Lizel,
Thank you for contacting Pick n Pay.
Apologies for finding our site frustrating you, we have put up a banner saying "To see prices specific for your area delivery, LOG IN" this is to avoid see special for other regions.
We appreciate your feedback and suggestion, we will sure share this with our team.
We appreciate your feedback and suggestion, we will sure share this with our team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Pick n Pay's reply10 Mar 2020, 20:52
Official
Good day Lizel,
Thank you for contacting Pick n Pay.
Apologies for finding our site frustrating you, we have put up a banner saying "To see prices specific for your area delivery, LOG IN" this is to avoid see special for other regions.
We appreciate your feedback and suggestion, we will sure share this with our team.
We appreciate your feedback and suggestion, we will sure share this with our team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team