Online deliveries are a mess!

Placed an order with Picknpay online on Wednesday the 16th and it arrived the next day. The goods in the cold storage were so poorly packed. It looked like the cabbage had been thrown in there with some force and it had exploded the yogurts I had purchased. Never mind the state of the cabbage. Yoghurt everywhere. The best part? Green juice all over everything. When I investigated the source of said green juice, found someone had packed in ROTTEN green peppers. Not bruised or slightly wrinkled... Rotten mush. I am disgusted in the lack of pride from your distribution as well as a lack of respect for your customers hard earned cash. Still waiting on the refund for the damaged goods as well as the goods not supp****. Sms received to say my complaint had been resolved. It hasn't.

My reference is ***.