LM
Leroy M
1 reviews | Active since Apr 2016
23 Nov 2018, 17:19
Online Black Friday - system failures
Online Black Friday Scheme. I was online since last night trying to checkout after adding items to my basket only for the system to keep bombing out or giving me an error the the billing address is not accepted. I tried on multiple browsers and profiles, so I believe lots of other users experienced the same ****.
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Replies (1)
Pick n Pay's replyOfficial
11 Jan 2019, 09:04Good day Leroy,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to your post due to a technical error. We have done a follow up with our team had have been advised that below address as listed on our system is in a non deliverable area therefore you were unable to check out your order however you could have still selected one of the collections stores listed in your province to pick up the order from.
Delivery address undeliverable: 13 Remington Close Jagtershof, Cape Town
List of collection store in WC:
* Bellville Local Store
* Brackenfell Hyper
* Table View Customer Service
* V&A Waterfront
* Big Bay Family Store
* Herm****
* Rondebosch Family Store
* Observatory
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to your post due to a technical error. We have done a follow up with our team had have been advised that below address as listed on our system is in a non deliverable area therefore you were unable to check out your order however you could have still selected one of the collections stores listed in your province to pick up the order from.
Delivery address undeliverable: 13 Remington Close Jagtershof, Cape Town
List of collection store in WC:
* Bellville Local Store
* Brackenfell Hyper
* Table View Customer Service
* V&A Waterfront
* Big Bay Family Store
* Herm****
* Rondebosch Family Store
* Observatory
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Pick n Pay's reply11 Jan 2019, 09:04
Official
Good day Leroy,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to your post due to a technical error. We have done a follow up with our team had have been advised that below address as listed on our system is in a non deliverable area therefore you were unable to check out your order however you could have still selected one of the collections stores listed in your province to pick up the order from.
Delivery address undeliverable: 13 Remington Close Jagtershof, Cape Town
List of collection store in WC:
* Bellville Local Store
* Brackenfell Hyper
* Table View Customer Service
* V&A Waterfront
* Big Bay Family Store
* Herm****
* Rondebosch Family Store
* Observatory
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We were unable to respond to your post due to a technical error. We have done a follow up with our team had have been advised that below address as listed on our system is in a non deliverable area therefore you were unable to check out your order however you could have still selected one of the collections stores listed in your province to pick up the order from.
Delivery address undeliverable: 13 Remington Close Jagtershof, Cape Town
List of collection store in WC:
* Bellville Local Store
* Brackenfell Hyper
* Table View Customer Service
* V&A Waterfront
* Big Bay Family Store
* Herm****
* Rondebosch Family Store
* Observatory
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team