1 reviews | Active since Feb 2011
Online
<p>So the system goes that you select things, book a slot and your order should be delivered at that slot.</p> <p> </p> <p>Spent a substational amount, booked a slot.. no delivery... site delists my order... no delivery..</p> <p> </p> <p>Phone support, get hung up on.. phone again (driver is now 3.5 hours late), "Be there in 1 hour"... 2 hours later, phone support... "I can't get hold of the driver" (After I'm on hold for ~ 20 minutes).</p> <p> </p> <p>Worst experience so far.</p>
Now I phone back "We can't deliver today"
Can I speak to a manager? "No they stop at 5"...
I have escalated for a FULL refund. I want every last cent paid back to me; Picknpay have just lost very loyal customers.
Now I phone back "We can't deliver today"
Can I speak to a manager? "No they stop at 5"...
I have escalated for a FULL refund. I want every last cent paid back to me; Picknpay have just lost very loyal customers.
Good day Pierre,
Thank you for taking the time to write to us.
Kindly accept our sincerest apologies for the unfortunate Online Shopping experience.
We are addressing this with our Management team and will revert with feedback.
Kind Regards
Anwar Mooideen
Best regards,
Good day Pierre,
Thank you for taking the time to write to us.
Kindly accept our sincerest apologies for the unfortunate Online Shopping experience.
We are addressing this with our Management team and will revert with feedback.
Kind Regards
Anwar Mooideen
Best regards,