tS
tshipikwa S
1 reviews | Active since Aug 2023
19 Sept 2025, 23:43
One roll short
On tuesday I bought coney rolls and a loaf of bread.it was a packet of 6 and when i get home it was only 5 rolls.
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Pick n Pay's replyOfficial
20 Sept 2025, 11:33Hello Tshipikwa,
Thank you for reaching out to the Pick n Pay Customer Care Team. We apologize for the delay in our response.
We are sorry to hear about the unfortunate experience you've encountered.
Please be advised, you would be required to take the item to the store along with the till slip or Smart Shopper card swiped and speak to the manager. They will assist you accordingly in rectifying the matter. As per our Refunds and Returns policy, then item needs to be in its original packaging. You may view our Refunds and Returns policy via the following link >>> https://www.pnp.co.za/pnpstorefront/pnp/en/returns-policy for more information.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** WhatsApp Link: https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: *** Email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Thank you for choosing Pick n Pay. Kind Regards,
The Pick and Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team. We apologize for the delay in our response.
We are sorry to hear about the unfortunate experience you've encountered.
Please be advised, you would be required to take the item to the store along with the till slip or Smart Shopper card swiped and speak to the manager. They will assist you accordingly in rectifying the matter. As per our Refunds and Returns policy, then item needs to be in its original packaging. You may view our Refunds and Returns policy via the following link >>> https://www.pnp.co.za/pnpstorefront/pnp/en/returns-policy for more information.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** WhatsApp Link: https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: *** Email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Thank you for choosing Pick n Pay. Kind Regards,
The Pick and Pay Team
Best regards,
Pick n Pay's reply20 Sept 2025, 11:33
Official
Hello Tshipikwa,
Thank you for reaching out to the Pick n Pay Customer Care Team. We apologize for the delay in our response.
We are sorry to hear about the unfortunate experience you've encountered.
Please be advised, you would be required to take the item to the store along with the till slip or Smart Shopper card swiped and speak to the manager. They will assist you accordingly in rectifying the matter. As per our Refunds and Returns policy, then item needs to be in its original packaging. You may view our Refunds and Returns policy via the following link >>> https://www.pnp.co.za/pnpstorefront/pnp/en/returns-policy for more information.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** WhatsApp Link: https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: *** Email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Thank you for choosing Pick n Pay. Kind Regards,
The Pick and Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team. We apologize for the delay in our response.
We are sorry to hear about the unfortunate experience you've encountered.
Please be advised, you would be required to take the item to the store along with the till slip or Smart Shopper card swiped and speak to the manager. They will assist you accordingly in rectifying the matter. As per our Refunds and Returns policy, then item needs to be in its original packaging. You may view our Refunds and Returns policy via the following link >>> https://www.pnp.co.za/pnpstorefront/pnp/en/returns-policy for more information.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** WhatsApp Link: https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: *** Email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Thank you for choosing Pick n Pay. Kind Regards,
The Pick and Pay Team
Best regards,