AP
Anton P
1 reviews | Active since Jul 2011
07 May 2015, 16:18
One day promotion but no stock
I went to Pick n Pay Princess to purchase their Jacobs Kroning coffee. On arrival they were out of stock. I asked for a rain cheque but was advised that the promotion was only for one day. I looked around to see if I can find on any of the banners to confirm if it was \while stocks last"but was unable to find this statement. It is not my fault if they do not have enough stock. I WANT MY COFFIE PLEASE!!!"""
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Pick n Pay's replyOfficial
08 May 2015, 08:25Hello browney,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply08 May 2015, 08:25
Official
Hello browney,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***