SB
Su-Elna Bester

1 reviews | Active since Apr 2018

15 May 2019, 14:18

once again PATHETIC SERVICE @Pick and Pay Gardens Centre.

Once again, like always, PATHETIC service at Pick and Pay Gardens Centre, Cape town. I have complained in store a while ago. I had to wait 15mins for them to find the Manager. I have never ever been there where there were people at the tills. NEVER. ..... Litterally, always....EVERYDAY, EVERY TIME OF DAY. never good service. I am really upset, because I go there a lot, because of an convenient location, but really the service is just so so poor.

Please HELP!

0
Replies (1)
Pick n Pay
Pick n Pay's reply16 May 2019, 10:47
Official
Good day  Su-Elna, 

Thank you for choosing Pick n Pay. 
 
Please accept our apologies for the delay in response and any inconveniences caused to you. 
 
We view this incident in a very serious light, we are busy addressing this with our management team. 

Your reference number is ***.
 
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards,
The Pick n Pay Team