On-line shopping *******

<p>This was the first time I used pick n pay's online shopping. My delivery arrived in the allocated time slot on 22 November but the carrots were rotten therefore it was sent back.</p> <p>They were unable to provide me with a bag of apples, 2 mangos and a packet of green beans.</p> <p>To date all I have been refunded for was the packet of carrots. I have mailed the online customer services department and to date have not received feedback as to when the rest of these items will be refunded. Yes this is a small amount but it is the principle of the matter. I feel totally dissatisfied with the service and ******.</p>