On-line shopping and delivery service is a joke

Online shopping is a joke. Herm**** Pick 'n Pay delivers, or does not deliver, at any time of day and on any day it pleases. We have had none-stop issues with orders arriving on days we are not home, not arriving at all, or arriving hours after the scheduled timeslot.

The newest example of this is order ***, which was supposed to arrive today between 9 and 10. When, by 11 we had seen and heard nothing, I phoned the store. The manager Wayne answered saying that my delivery was supposed to come yesterday evening (which is not even the day I ordered for!) and then told me he would bring it himself in the next 15 minutes. It is now an hour later.

Why even have a person select a day and time? The whole point is, I indicated to you when I am available to take delivery! Pick n Pay has now messed up a whole day of careful planning and pre-arranged meetings with its no-show.