1 reviews | Active since Jan 2017
On hold forever
Cannot get through to the call centre. On hold forever (13 min+) and having to listen that i need to do self help on the website. Would not call if i could solve my problem on self help. Shocking call centre management from such a big business.
Good day Theunis Kotze,
Thank you for taking the time to address your concerns with us.
Please note we tried calling on *** but we could not reach you. Kindly send us an email to *** if you still require assistance.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Best regards,
Good day Theunis Kotze,
Thank you for taking the time to address your concerns with us.
Please note we tried calling on *** but we could not reach you. Kindly send us an email to *** if you still require assistance.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Best regards,