HR
Hendrik R

1 reviews | Active since Apr 2017

08 Apr 2017, 17:22

OMO SPECIAL

<p>THIS IS WHAT I SEND TO PICK N PAY "This complaint is not only against Dundee but also Vryheid. You dont give me the option to list more then 1 store. On Thurstday 6 April I was at Dundee pick n Pay store to get some of your special OMO 1.5L that was R99 for 3. They were out of stock. On 8 April I was there again, out of stock, I traveled all the way to Vryheid pick n Pay just to find they also out of stock. I was told that new stock will only be available on Tueseday 11 April. This is totally unacceptable and it's clear it's a **** to save money and make more profit. Pls dont tell me it's not. If your special is not avaiable for 5 days it means you sell less at the reduced price thus you save money. If the special is not available for 5 days your special should be extended for another 5 days. If it was not available for 5 days it means no one could get it so it would be fair to extend it so those who could not get it will have a fair change. Everyone is not everyday in town to do shopping. I'm ****ed of for traveling up and down and dont get what you offered, twice to town and once to Vryheid and then again to town next week. Would like to hear your remarks on this and how you going to solve it. Thank you"</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply09 Apr 2017, 09:29
Official

Good Day Hendrik,

Thank you for taking the time to write to us.

Kindly accept our apologies for the out of stocks and inconvenience caused.

We are addressing the issue with our Management team and will revert with feedback.

Kind Regards

Anwar Mooideen

Best regards,