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garfield D
1 reviews | Active since Nov 2011
01 Oct 2019, 22:17
Old stock
On Saturday September 28 I visited the hyper market in William moffet Port Elizabeth where I bought a tray of smoked snoek only to find out on Tuesday after taking it out of the fridge that it was dated the 6.09 2019 which is almost a month old. I find this totally unacceptable.
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Pick n Pay's replyOfficial
02 Oct 2019, 13:18Good day Garfield Thank you for taking the time to address your concerns with us. Please accept our apologies for unfortunate product experience. We would like to thank you for your valued feedback, kindly be advised that We are busy addressing this with the management team. Correspondence to your complaint will be done via this team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team
Pick n Pay's reply02 Oct 2019, 13:18
Official
Good day Garfield Thank you for taking the time to address your concerns with us. Please accept our apologies for unfortunate product experience. We would like to thank you for your valued feedback, kindly be advised that We are busy addressing this with the management team. Correspondence to your complaint will be done via this team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team