DM
Dumisani M
1 reviews | Active since Jun 2012
26 May 2015, 18:03
OLD MEAT SOLD
Hi<br> <br> I happened to purchase some meat for a family braai on Sunday 24 May 2015. When I arrive home and start unpacking the meat for spicing, a horrible stench emerges from the mutton pieces. The labeling indicates an expiry date of 29 May 2015.<br> <br> Upon my process on returning my goods, one of the staff members was more interested in \teaching me manners"as opposed to rectifying the problem and simply apologising to I"
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Replies (1)Pick n Pay's replyOfficial
27 May 2015, 09:35Hello DiM_1,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the poor customer service received and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the poor customer service received and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply27 May 2015, 09:35
Official
Hello DiM_1,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the poor customer service received and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the poor customer service received and for the poor quality of the product.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
