AC
Abigail C
1 reviews | Active since Nov 2010
24 Oct 2018, 10:41
Old Ice cream sold
Bought the country fresh ice cream over the weekend at PnP hyper and it was terrible. The ice cream was sugary/crystalized with a horrible taste. Definitely a product I wont buy again. Usually purchase other brand and thought Id give country fresh a try but what a horrible waste of my money.
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Pick n Pay's replyOfficial
14 Nov 2018, 16:38Good day Abigail, Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the poor product experience. We view this incident in a very serious light, we are busy addressing this with our management team & supplier. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
Vanitha Venketas
Vanitha Venketas
Pick n Pay's reply14 Nov 2018, 16:38
Official
Good day Abigail, Thank you for taking the time to address your concerns with us. Kindly accept our apologies for the poor product experience. We view this incident in a very serious light, we are busy addressing this with our management team & supplier. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
Vanitha Venketas
Vanitha Venketas