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rifqa M
1 reviews | Active since Dec 2013
22 Mar 2019, 15:45
Old doughnuts
I just returned home from pick and pay Kenilworth, amongst other things I bought doughnuts at the bakery, the sell by date was 22/03 - today. The doughnuts however taste and feel as if they’ve been on the shelf for a few days already, they are hard and taste old, so disappointed and unfortunately I am unable to return them to the store! What a waste of money!
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Pick n Pay's replyOfficial
26 Mar 2019, 10:51Good day Rifqa,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product. We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product. We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Best regards,
Pick n Pay's reply26 Mar 2019, 10:51
Official
Good day Rifqa,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product. We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor product. We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Best regards,