HL
Holly L
1 reviews | Active since Jun 2015
11 Jun 2015, 17:50
Off Sushi and Bad Manners
I bought a sushi salmon california combo on the morning of 11th of June. The salmon tasted funny and smelt off. I took it back in the afternoon and spoke to the man making the sushi. His attitude was atrocious. He proceeded to tell me I eat the sushi wrong as I don't eat the soya. I have eaten sushi every week for the past 5 years. I don't eat soya as I don't like the amount of sodium in it! He made out like I was making up that the salmon is off and I was wrong and he was right. I eat raw salmon 3 times aweek so I'm quite clued up on how salmon must taste and smell. I will never buy sushi from them again. It's not because the salmon was off, it's because the tone and attitude this man spoke to me in.
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Replies (1)Pick n Pay's replyOfficial
12 Jun 2015, 09:10Hello Holly1234,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the poor quality of the product , and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the poor quality of the product , and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply12 Jun 2015, 09:10
Official
Hello Holly1234,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the poor quality of the product , and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the poor quality of the product , and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
