CE
Coenie E

1 reviews | Active since Oct 2015

31 Jan 2018, 10:16

"Nugget" in my PnP Brand Chips

Good day,

I bought a packet of Chips (PnP Sea Salt and Black Pepper flavour) as I normally do when I go to a braai with friends. When I opened the chips, I saw something weird in the packet. It looked like a chicken nugget.

After all the friends freaked out, I decided to take a bite to see what it is, it turns out it was a big piece of crumbs and flavour all mushed together. I should say the weight of the "nugget" made sure that there is not a lot of chips in the packet. I should also say I felt kind of disgusted in the PnP chips after this incident, and it's one of the best flavour chips on the market.

I didn't want to drive back to the store to show then the "nugget", so I took pictures, once I get a reply, I can forward you the pictures.

Looking forward to your reply.

Regards

0
Replies (1)
Pick n Pay
Pick n Pay's reply05 Feb 2018, 14:11
Official

Good day Coenie,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.

Kindly respond to the email with necessary information to enable our team to investigate further.

We value you as a Pick n Pay customer and welcome your feedback to improve our services.

Kind regards

Vanitha Venketas